New York State DMV eliminates toll-free numbers

ALBANY — The State Department of Motor Vehicles has eliminated the statewide 1-800 telephone numbers used for contacting the DMV call centers. While the telephone numbers have changed, the call centers will continue to remain open for the motoring public. According to the department, recent trends in telecommunication plans have provided many people with unlimited long-distance calls and most of its county clerks partners continue to provide DMV local numbers for their constituents. The elimination of the numbers were due to the financial problems facing the state. Customers in the downstate region who previously dialed 1-800 DIAL-DMV must now dial 718-477-4820 to reach the DMV call center. That discontinued toll-free number served customers in Orange, Delaware, Dutchess, Nassau, Putnam, Rockland, Suffolk, Sullivan, Ulster and Westchester counties. Customers who call the toll-free number will receive a recorded message directing them to call the new toll number to reach the DMV Call Center for assistance. For additional information, visit; www.nysdmv.com.